OUR BUSINESS POLICY
Gydja Collection offers products for sale on www.gydjacollection.com and its e-commerce business services are available exclusively to its consumers.
These General Terms and Conditions of Sale regulate the offer, transmission and acceptance of purchase orders relating to products on www.gydjacollection.com between the consumer and the Vendor.
Gydja collection reserves
the right not to process orders received from users who are not
"Consumers" and any other order which does not comply with the
Vendor's business policy.
Gydja Collection may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof.
If the products displayed on www.gydjacollection.com are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.
By submitting an order form to and making a contract with the Gydja Collection, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on www.gydjacollection.com.
The main characteristics of products are shown on www.gydjacollection.com on each product page. The products offered for sale on www.gydjacollection.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.
Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.
In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Borgun or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police.
The price for the purchase of products and the corresponding costs for shipping and delivery, as indicated in the order form, will be charged to your current account only when the purchased products are actually shipped.
After your order form has been submitted, Gydja Collection will process your order.
Gydja Collection may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on www.gydjacollection.com are no longer available at the time of your last access and once Gydja has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.
Gydja Collection works to ensure that your privacy is protected when using our services.
How do we use your personal data?
In providing your personal details, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your data for the following purposes:
·To process your orders via our online services (e.g. your name, address, date of birth and bank details)
·To send text message notifications of delivery status (e.g. your mobile phone number)
·To send you marketing offers such as newsletters and catalogues (e.g. your email address, your name and your postal address)
·To contact you in the event of any problems with the delivery of your items (e.g. telephone number, address)
·To answer your queries and to inform you of new or changed services (e.g. your email address)
·To notify the winners in competitions arranged online (e.g. your email address, name, home address and telephone number)
·To manage your account by carrying out credit checks (e.g. name, address, date of birth)
·To analyse your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits)
·To validate that you are of legal age for shopping online (e.g. date of birth)
We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.
What are your rights?
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. Annually, you have the right to request written documentation on the personal information we have about you in our account files. To request this document please write to Gydja Collection Customer service. You can withdraw your consent to us using the data for marketing purposes (i.e. sending catalogues, newsletters or offers) at any time. You can contact us by sending an email at [email protected]
Who has access to the data?
We never pass on, sell or swap your data to third parties for marketing purposes outside Gydja Collection. Data that is forwarded to third parties, for example shipping agents in connection with the delivery of goods, is only used to meet Gydja’s commitments to you. Gydja may also supply your personal details to organisations such as credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.
To make card purchases with us as secure as possible, all information is sent in encrypted form using SSL. This means that the information is passed through a secure connection and that your card details cannot be read by external parties.
For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security.
When you pay by card, we reserve the right to carry out an identity check.
A cookie is a small text file that is saved to, and, during subsequent
information or to disclose information to third parties. There are two types of
cookies: permanent and temporary (session cookies). Permanent cookies are stored
as a file on your computer or mobile device for no longer than 12 months.
Session cookies are stored temporarily and disappear when you close your
browser session. We use permanent cookies to store your choice of start page
and to store your details if you select "Remember me" when you log
in. We use session cookies when you use the product filtration function, to
check whether you are logged in or if you put an item in your shopping bag. You
can easily erase cookies from your computer or mobile device using your
browser. For instructions on how to handle and delete cookies please look under
"Help" in your browser. You can choose to disable cookies or to
receive a notification each time a new cookie is sent to your computer or
Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.
Our website may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.
The content of this site is copyright-protected and is the property of Gydja Collection EHF